The module lets patients or clients check availability and make a booking through a digital experience. This supports acquisition and reduces dependence on phone opening hours when the clinic wants to offer that channel.
The patient accesses the booking system, checks the offered availability, and makes a booking connected with the clinic’s internal schedule.
Connected with the internal schedule
Online booking does not live in isolation. It is designed to work with the Virtual Center calendar so public availability and internal planning belong to the same operation.
Less manual work for reception
Offering an online channel can reduce repetitive questions about available slots and help the team spend more time on care and internal coordination.
Related to patients, reminders, and pricing
Bookings sit in a context where patient records and appointment reminders also exist. Online booking also appears in pricing as an optional module, so the right plan should be reviewed before activation.